Privacy Policy

Privacy Policy

Last updated: Februari 14th, 2019

THIS INTERNATIONAL POLICY APPLIES TO ALL PERSONAL INFORMATION ABOUT YOU THAT WE COLLECT, HOLD, USE AND DISCLOSE, REGARDLESS OF THE WAY IN WHICH WE COLLECT IT (I.E. WHETHER THROUGH A SITE OR OTHERWISE).

It also takes into consideration the European Union General Data Protection Regulation (GDPR) which went into effect on May 25, 2018.

Referrals

  • When we refer to “VOCA,” “we,” “us,” or “our,” we mean
    VOCA N.V.
  • When we refer to “Site” we mean this website, https://voca.cw/
  • When we refer to “you” or “your,” we mean the person accessing this Site. If the person accessing this Site does so on behalf of, or for the purposes of, another person, including a business or other organization, “you” or “your” also means that other person, including a business organization.

Personal Information

Under European privacy laws (and in this International Policy), personal information is generally any information about an identifiable individual. It may include, but is not limited to, your name, age, mailing address, residential phone number, or e-mail address, personal history (including financial and credit information and billing history).

When we collect information from you we will inform you how you can exercise your data subject rights, including the right to object to the processing of your personal data when it is processed based on legitimate interests.

We will only process personal data for specific purposes or for any other purposes specifically permitted by applicable data protection laws. We will not use or share your information with anyone except as described in this Privacy Policy.

Your Consent

By using our site, you consent to the terms of this Privacy Policy and your continued use after posted changes to this Privacy Policy constitutes acceptance of each revised Privacy Policy. If you do not agree to the terms of the Privacy Policy or any revised Privacy Policy, please exit the Site immediately.

Who Has Access to your Data?

We do not store any personal information online. Form data is sent to VOCA. Only
VOCA management and staff have access to your data.

How do we use Personal Data

Any of the information we collect from you may be used in one of the following ways:

  • To provide services to you, for administrative or management requirements, and to enhance our relationship with you.
  • To improve customer service. Your information helps us to more effectively respond to your customer service requests and support needs.
  • To improve our website. We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To send periodic emails. The email address you provide will be used to send you information and updates about our products and services.

Who we share your data with

We do not share data with third parties. Whatever information you provide us with, we keep to ourselves unless you have given us consent to share it with a third party.

How long we retain your data

We will keep your data as long as needed, or as long as you are a member. We may keep a record of your personal information, including correspondence or comments, in the applicable file specific to you. We will utilize, disclose, or retain your personal information for as long as necessary to fulfill the purposes for which it was collected and for legal or business requirements.

Your rights

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. You can always request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

To opt-out of receiving any, or all, of communications from us, simply send us an email with the subject “Please remove my personal data”. 

Compliance with Laws

We will disclose your Personal Information where required to do so by law or by court order or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our Service.

Security

Security of your Personal Information is important to us, however, please realize that no method of transmission over the Internet, or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Our website and all data traffic is secured with SSL (Secure Sockets Layer) and HTTPS. While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line.

Embedded content 

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Cookies & Similar Technologies

Our website uses cookies. These are small text files that are stored by the browser on your computer. They do not contain malware such as viruses or Trojans. We use Cookies serve to increase the user-friendliness and functionality of the website visited. For example, they may contain information about the screen resolution used or, if this has been permitted, identify the visitor when visiting the website again.

As a visitor to our website, you can control the use of cookies by adjusting the cookie settings in the browser you are using. For example, you can generally allow, generally exclude, make the use of cookies dependent on the respective website or always be notified and then agree or decline in each individual case before a cookie is to be stored. However, if cookies are not allowed, certain functionalities of the website may not be available or may not be fully available. 

Links to Other Sites

Our website contains links to other sites that are not operated by us (for example Member sites). If you click on a third-party link, you will be directed to that third party’s site. When connecting to such other websites you will no longer be subject to this policy but to the privacy policy of the new site. We therefore strongly advise you to review the privacy policy of every site you visit.

We have no control over, and assume no responsibility for, the content, privacy policies or practices of any third-party sites or services.

Log Data

We collect information that your browser sends whenever you visit our website. This Log Data may include information such as your computer’s Internet Protocol (IP) address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages and other statistics.

In addition, we use third party services that collect, monitor and analyze this type of information to increase our website’s functionality. These third-party service providers have their own privacy policies addressing how they use such information, see below.

Google Analytics

This website uses Google Analytics, a web analysis service. In this context, Google servers are accessed in the USA. Google also complies with certain legal frameworks relating to the transfer of data, such as the European Union (EU)-US and Swiss-US Privacy Shield Frameworks. Detailed information on the function of Google Analytics can be found in the provider’s security and data protection principles.

Google reCAPTCHA

Our website uses Google reCAPTCHA. The purpose of this function is to avoid automated data entry on our website. Google reCAPTCHA analyses the behavior of the website visitor using various features such as mouse movements and time spent on the page to distinguish whether the current visitor is a human being or a machine. For this purpose, information is transferred without further separate instructions. This tells Google that our website has been accessed using your IP address.

Google also complies with certain legal frameworks relating to the transfer of data, such as the European Union (EU)-US and Swiss-US Privacy Shield Frameworks.

YouTube

Our website uses functions of the video platform YouTube. When you access a page with embedded content from YouTube, data is transferred to Google servers in the United States. This tells Google that our website has been accessed using your IP address. If you are logged in during your visit to our site, Google may associate that visit directly with your personal Google account.

Google guarantees compliance with an appropriate level of data protection by participating in the Privacy Shield program.

Google Maps

Our website uses functions of the Google Maps platform. When you access a page with embedded content from Google Maps, data is transferred to Google servers in the United States. This tells Google that our website has been accessed using your IP address. If you are logged in during your visit to our site, Google may associate that visit directly with your personal Google account.

Google guarantees compliance with an appropriate level of data protection by participating in the Privacy Shield program.

Changes to this Privacy Policy

This Privacy Policy may be revised from time to time. If we decide to change our privacy policy, we will post those changes on this page. We display an effective date at the top of this Privacy Policy so that it will be easier for you to know where there has been a change. It is therefore in your interest to check the Privacy Policy any time you access our website to be familiar with the most updated version of this Privacy Policy. Changes to this Privacy Policy are effective when they are posted on this page.

How to contact us

VOCA
Tel: +5999 5102872
Kaya Richard J. Beaujon z/n
Willemstad, Curaçao